Privacy Page

Last Updated: March 2025

Luca Health & Wellness, LLC (“Luca Health & Wellness, LLC,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services, in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable privacy laws.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and payment details when you sign up for services or make a purchase.
Health Information: If you engage in health-related services (e.g., lab testing, consultations), we may collect information related to your health history in compliance with HIPAA regulations.
Technical Information: IP address, browser type, operating system, and other analytics collected through cookies and tracking technologies.
Communication Data: Emails, chat messages, and other communications between you and us.

2. How We Use Your Information

We use your information to:

Provide, personalize, and improve our services.
Process transactions and send order confirmations.
Respond to inquiries and provide customer support.
Send promotional and educational materials (with your consent).
Analyze website performance and user experience.
Comply with legal obligations, including HIPAA regulations.

3. HIPAA Compliance & Protection of Health Information

We are committed to maintaining the confidentiality and security of your Protected Health Information (PHI) in accordance with HIPAA. Our policies ensure:

Your health data is stored securely and accessed only by authorized personnel.
Any electronic transmission of PHI is encrypted.
We do not share your PHI without your explicit consent, except as required by law.
You have the right to request access, correction, or deletion of your health data.

4. How We Share Your Information

We do not sell, rent, or trade your personal or health information. However, we may share your information in the following cases:

With Service Providers: To process payments, manage lab testing, or provide other essential services.
With Healthcare Professionals: If you engage in consultations or functional medicine services.
As Required by Law: If necessary to comply with legal obligations, subpoenas, or law enforcement requests.
With Your Consent: If you opt-in for third-party services or referrals.

5. Data Security Measures

We implement strict security measures to protect your personal and health information:

Data Encryption: All sensitive data is encrypted during transmission and storage.
Access Controls: Only authorized personnel can access your information.
Regular Security Audits: We continuously monitor and update security protocols.

6. Your Rights & Choices

As a user, you have the following rights:

Access & Correction: Request a copy of your personal or health information and correct inaccuracies.
Opt-Out of Marketing Communications: Unsubscribe from emails at any time.
Restrict Data Processing: Request limitations on how your data is used.
Request Deletion: Ask for the deletion of your data where legally permissible.

To exercise your rights, please contact us at [Insert Contact Email].

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us: Email: [email protected]

By using this website, you agree to this Privacy Policy and the terms outlined above. Thank you for trusting Luca Health & Wellness, LLC!